Info

 

Coronavirus / Covid-19 Update 24/03/20 -

Under current government guidance for businesses we are able to remain open and will continue to produce furniture for existing orders. The courier network is operating normally so we are still dispatching items everyday.

 

We have some concerns around our supply chain remaining in place as some businesses are having to close for the safety of their staff. Our wood supplier is currently making decisions around whether they will continue to operate. If they do decide to close we will have no option but to close as well.

 

We are no longer allowing customers onto our site as per the order by the government for only necessary journeys to be made. Customers who have collections placed with us will be contacted over the next few days.

 

Please do contact us if you have any questions regarding your order or any future orders. We are trying to get back to everyone as quickly as possible.

 

Rob & Sarah

 

 

Coronavirus / Covid-19 Update 18/03/20 -

 

We have so far been operating business as usual during these difficult and uncertain times. Unfortunately the announcement of school closures today will have an impact on our business and we will need to take some steps in order to continue working as close to normal as possible.

 

Effective immediately all new orders will be subject to a 3 week lead time. All orders currently outstanding will be slightly delayed, we will be updating customers individually with a new expected dispatch date. We will be temporarily withdrawing our Standard range of kitchen pods made in laminated plywood and we are not taking any new requests for bespoke work. This is likely to be until the schools reopen.

 

We are working hard to keep the business going and get every order out as quickly as possible. We'd like to thank all our customers for their continued support and hope everyone stays safe through these worrying times.

Rob & Sarah

 

 

 

Delivery

 

We deliver to mainland UK only.

The courier we use is TNT. Once the delivery of your order has been booked you will be notified via email and sent tracking details. The recipient's signature is required by TNT.

 

You can collect your order free of charge from our workshop in Keighley, West Yorkshire.

 

Returns Policy

“We”, “Our” refers to Camit Design Ltd.

“You”, “your” refers the customer.

 

Our units are made to order to individual requirements and are not returnable.

If you change your mind after your order has been placed, please contact us as soon as possible by email admin@camitdesign.com as it may be possible to cancel your order provided production has not begun.

If a unit has been damaged during delivery please contact us as soon as possible by email admin@camitdesign.com so we can resolve any issues. We will require evidence of the damaged part(s). We will replace any part(s) damaged in transit free of charge.

Any part(s) damaged by a customer can be replaced at the customer's expense for the part(s) and the delivery.

We are committed to providing a great customer experience so please contact us if you have any problems and we will be happy to help.

 

 

Privacy Policy

“We”, “Our” refers to Camit Design Ltd.

“You”, “your” refers to visitors to our website and our customers.

We are Camit Design Ltd company number 11490201. We can be contacted by email admin@camitdesign.com.

We take our customers privacy very seriously. As part of our business we collect names, addresses, phone numbers and email addresses provided by our customers. This is only used in provision of goods and services and dealing with customer enquiries. Data is stored on a secure server. We do not hold credit or debit card information. Our payments are processed by third parties; paypal. We are not responsible for information held by these third parties and you should refer to their individual privacy policies for further information. We do not sell data to any third parties.

Occasionally we may give external links to third party websites via our website or blog. Affiliate links (where we may receive a commission for visits or purchases after following the link) will be fully disclosed. We are not responsible for the content of any external links followed from our website.

Under GDPR you have the right to access any information we hold on you. Please email admin@camitdesign.com and we will respond to your request within 7 working days. You have the right to request in writing that all or parts of the data is deleted and removed from our records and we will do so immediately.

 

Cookies Policy

We use cookies to monitor visits to our website in order to provide a better customer experience. Cookies count site visits and traffic sources, so we can monitor and improve performance and allow us to see how visitors use the site. All information gathered by cookies is anonymous. We use Google Analytics.